Website Services Retainer Services
Introducing our monthly retainer structure with an easy-to-use, work-order based system. Each plan focuses on providing professional, timely website services & tasks so you can keep your business moving while making sure your online presence keeps up with you. Work orders cover maintenance, fixes, and updates that keep your site running smoothly without requiring a full redesign or complex development.
We offer four tiers: Starter includes 4 work orders per month at $1,000, Growth offers 8 work orders at $2,000, Scale provides 20 work orders at $5,000, and Custom is available for more extensive needs with flexible work order usage. Every plan features VPS hosting, daily backups, security monitoring, and speed tune-ups. If you need extra work, each additional work order is $250. Work order allotments do not roll over from month to month. This approach keeps costs predictable and your site consistently up to date, ensuring a professional online presence without stress.
The options are listed below, followed by explanations of what each service consists of and how each type of request is handled.
| FEATURE | STARTER ($1,000/MO) | GROWTH ($2,000/MO) | SCALE ($5,000/MO) | CUSTOM (CONTACT) | A LA CARTE ADD-ON |
|---|---|---|---|---|---|
| VPS HOSTING (CLOUDWAYS/LINODE) |  |
|
|
|
 |
| CORE, THEME & PLUGIN UPDATES | |
|
|
|
|
| BUG FIXES & TROUBLESHOOTING | |
|
|
|
|
| PERFORMANCE TUNE-UP (SPEED OPTIMIZATION) | (1 Work Order) |
(2 Work Orders) |
(As Needed) |
(Unlimited) |
|
| SECURITY ENHANCEMENTS | |
|
|
|
|
| CONTENT UPDATES (TEXT/IMAGES) | |
|
|
|
|
| NEW PLUGIN INSTALLS & CONFIG | |
|
|
|
|
| DAILY BACKUPS (RETENTION PERIOD) | 7 Days | 14 Days | 30 Days | Custom | |
| ON-DEMAND BACKUPS (WORK-ORDER BASED) | (1 Work Order) |
(1 Work Order) |
(1 Work Order) |
(Unlimited) |
$250 per request |
| BACKUP DELIVERY TO CLIENT’S GOOGLE DRIVE | |
|
|
|
$100 per request |
| CDN INTEGRATION | |
|
|
|
$250 per month |
| ECOMMERCE SUPPORT | |
|
|
(Contact for details) |
$750 per month |
| PRIORITY SUPPORT RESPONSE | |
|
|
(Top Priority) |
|
| STAGING SITE SETUP & MAINTENANCE | |
|
|
|
$500 one-time / $150 per month |
| ADDITIONAL WORK ORDERS (BEYOND PLAN) | $250 per request | $250 per request | $250 per request | |
|
| NEW PAGE STRATEGY & CREATION | |
|
|
|
$1,000 per page |
Website & A La Carte Services Scope
What Is Considered a Reasonable Work Order Request?
These are single-action, well-defined tasks that fall within the scope of ongoing maintenance, minor site improvements, and troubleshooting:
Website Maintenance & Fixes
- Updating WordPress core, themes, or plugins
- Fixing broken links or missing images
- Resolving minor layout issues (e.g., misaligned text, spacing adjustments)
- Adjusting menu navigation items
- Troubleshooting 404 errors or redirects
Performance & Security
- Running an on-demand site backup
- Optimizing images for faster loading
- Cleaning up database clutter (post revisions, spam comments)
- Checking and fixing minor caching or minification issues
- Running a security scan and providing recommendations
Content Updates
- Replacing existing images with new ones
- Updating text on a page or blog post
- Formatting existing content for better readability
- Embedding a new video or social media post
- Changing button text or colors for better clarity
Plugin Installations & Configuration
- Installing and configuring a single plugin (e.g., contact form, analytics)
- Setting up basic email opt-in forms
- Adjusting plugin settings to optimize performance
WooCommerce Support (For Scale Tier or Add-On Clients Only)
- Updating product descriptions, images, or pricing
- Minor checkout form adjustments
- Fixing an issue with product display or variations
What Is Considered a Reasonable Work Order Request?
These are single-action, well-defined tasks that fall within the scope of ongoing maintenance, minor site improvements, and troubleshooting:
Website Maintenance & Fixes
- Updating WordPress core, themes, or plugins
- Fixing broken links or missing images
- Resolving minor layout issues (e.g., misaligned text, spacing adjustments)
- Adjusting menu navigation items
- Troubleshooting 404 errors or redirects
Performance & Security
- Running an on-demand site backup
- Optimizing images for faster loading
- Cleaning up database clutter (post revisions, spam comments)
- Checking and fixing minor caching or minification issues
- Running a security scan and providing recommendations
Content Updates
- Replacing existing images with new ones
- Updating text on a page or blog post
- Formatting existing content for better readability
- Embedding a new video or social media post
- Changing button text or colors for better clarity
Plugin Installations & Configuration
- Installing and configuring a single plugin (e.g., contact form, analytics)
- Setting up basic email opt-in forms
- Adjusting plugin settings to optimize performance
WooCommerce Support (For Scale Tier or Add-On Clients Only)
- Updating product descriptions, images, or pricing
- Minor checkout form adjustments
- Fixing an issue with product display or variations